Privacy Notice

How We Protect Your Privacy

POSAFY ("we," "our," or "us") runs posafy.org, a free resource that helps people find rehabilitation and treatment facilities across the United States. The listings in our directory are built from trusted government databases, including SAMHSA and NIH, so the facility information we display stays accurate and dependable. Keeping your personal information secure is central to the way we work. This notice explains our data practices — what we collect, how it's used, and the choices available to you.

Information We Collect

Information You Provide to Us

As you use our platform, you may choose to share certain personal details:

• Your name, email address, or phone number
• Location details that help us find facilities near you
• Particular treatment needs or preferences
• Health coverage information (only when you decide to share it)
• Messages or questions you send our way

Information Collected Automatically

When you visit, our systems log certain technical information on their own:

• Your IP address and general geographic area
• Details about your web browser and device
• The pages you view and how long you stay
• The site that referred you to us

How We Use Your Information

We rely on the information we collect for a handful of purposes:

• Matching you with appropriate treatment options
• Responding to your questions and service requests
• Improving our platform and the experience we offer
• Sending you relevant updates (only when you have opted in)
• Keeping the platform secure and guarding against misuse

We do not sell your personal information to anyone. That is a commitment we stand behind.

When We Share Information

With Treatment Facilities

If you reach out to a treatment center through our platform, we pass your information along to that particular facility so it can respond to you. This happens only when you specifically ask us to.

With Service Providers

We work alongside carefully selected vendors who help us run the website (such as hosting providers, analytics tools, and communication services). These partners receive only the limited data they need to carry out their specific roles.

For Legal Reasons

We may disclose information when the law requires it, or when doing so is necessary to protect rights, maintain safety, or defend property.

How We Keep Your Data Safe

We put suitable safeguards in place to protect your information:

• Industry-standard SSL/TLS encryption for every data transfer
• Secure storage systems with tightly controlled access
• Regular security reviews and ongoing monitoring

Even with these measures, no digital system can promise absolute security. We recommend caution whenever you send sensitive information online.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request a copy of the personal data we hold about you
• Correct any records that are inaccurate
• Ask us to delete your personal information
• Opt out of promotional messages
• Receive your data in a portable, transferable format

To act on any of these rights, contact us at privacy@posafy.org.

Cookies and Tracking Tools

Our platform relies on cookies and similar tracking mechanisms to understand how visitors use the site and to improve your browsing experience. You can manage your cookie preferences through your browser settings, though turning them off may affect how some features work.

Links to Other Websites

Our directory includes links to treatment facilities and additional resources. We are not responsible for the privacy practices of these outside destinations, and we encourage you to review their own privacy policies before sharing any personal information.

Children's Privacy

Our services are intended for adults only. We do not knowingly collect information from anyone under 18 years of age. If we learn that we have gathered data from a minor, we will remove it from our systems without delay.

California Resident Rights

Residents of California have additional protections under the CCPA:

• Know what personal data we collect and the reasons we collect it
• Request that we delete the personal information in our records
• Opt out of the sale of your data (note: we do not sell personal information)
• Be treated equally whether or not you exercise these rights

Updates to This Notice

We may revise this notice from time to time. Whenever we do, the revised date shown at the top of this page will reflect the change. By continuing to use our platform after an update, you accept the revised terms.

Contact Us

Do you have questions or concerns about this privacy notice? We're here to help: